IT environments are becoming increasingly complex. Organizations often focus over 90% of all IT resources on operating and supporting this complex environment, leaving less than 10% of resources for value-creating initiatives.
 
Complexity Management is the process of delivering value against the backdrop of this complexity while simultaneously identifying and executing the actions necessary to reduce complexity over time.
 
Bain's role in Complexity Management is to help organizations deliver business value in the existing complex environment and to define and manage the transition to a less complex environment.

To find out more about Bain's work in this capability area, please contact the practice.